Returns


If your order arrives damaged or with a major defect, please contact us within 7 days of receipt.  
After reviewing the situation, we will provide either a replacement or a refund.

All records are carefully packaged using materials suitable for international shipping to ensure safe delivery.  
Every order includes a tracking number, allowing you to monitor your package in real time from dispatch to delivery.

※ Please note that we do not accept returns or refunds for customer convenience (such as change of mind or mistaken orders)